You haven't heard from us in a while. About a year, give or take.

That's longer than we intended. The plan, when we sent the last issue, was to keep going on roughly a quarterly cadence. What happened instead was a period of reinvention — one of several Indevtech has been through over the last twenty-five years — and the newsletter, like a few other things, got set down so that the more important work could get attention. We're not going to dwell on that period here. It's behind us. The company is in good shape. The team I'd want to introduce you to today is the team that's actually here.

What I do want to talk about is what's coming next, because something else changed in the quiet year, which was how I think about this publication.

The newsletter you used to receive was called TECHMinutes. It served its purpose for as long as it did. It was, if I'm being honest, structured around a template — a generic format that thousands of MSPs across the country use to send their clients more or less the same kind of content. Cybercrime statistics. Free whitepapers. Light tech tips. The kind of thing that's perfectly fine and almost entirely interchangeable.

I don't want to send you that anymore.

Starting with this issue, this publication has a new name: The Bishop Street Letter. It's named after our address, which has been the same address Indevtech has worked from for a long time. The naming is deliberate — it's a publication, with a point of view, written by people who think about things, sent to readers we treat as the kind of people who'll engage with thinking. That's a different proposition than a corporate newsletter. We're going to try to live up to it.

What you'll find in here is mostly things one of us has actually written. Some of it will be about the company — awards, people, the inside view of an MSP that just hit twenty-five years and the Inc. 5000 in the same window. Some of it will be about the things I've been thinking about as a CEO and a founder and a person who reads too much. Some of it will be about the strange new period we're all living through with AI, which I have a lot of opinions about and which we'll get into. The pieces will be longer than you're used to from a vendor newsletter. We're betting that's a feature, not a bug.

The cadence is still quarterly. We may hit that target. We may not. What we'll commit to is that every issue will be worth the time it takes to read.

If something in here lands with you — agreement, disagreement, an argument we should make sharper — write back. We mean it. The address is at the bottom of the page.

Thank you for being a reader. We're glad to be back.